‹

›

Background Eraser Size

‹

›

Terms of Use Privacy Policy

Cowboys Rugby League Football Limited

Introduction

This Privacy Policy applies to Cowboys Rugby League Football Limited ("the Cowboys", "we", "our' or "us").

The Cowboys are bound by the Privacy Act 1988 (Cth) as amended (including the Australian Privacy Principles) (Privacy Act). This Privacy Policy describes how we collect, use, disclose and otherwise handle your personal information.

Personal information means any information about an identified individual or an individual who is reasonably identifiable, whether the information is true or not and whether the information is recorded in a material form or not.

Capitalised terms in this Privacy Policy have the meaning given to such terms in the National Rugby League's (NRL) Privacy Policy located at https://www.nrl.com/privacy-policy.

The Cowboys recognise the importance of your privacy and your rights in relation to your personal information and is committed to complying with applicable privacy laws (including the Privacy Act and GDPR).

Dealing with us anonymously or using a pseudonym

Wherever possible, we will let you remain anonymous or use a pseudonym when dealing with us.
However, in most cases, we will need to know some information about you in order to provide products, services or support to you. For example, if you contact us with a query, we may need your contact information to respond to you.

How we share your information as part of the rugby league exchange

The Cowboys are always seeking to better understand our player and fan preferences including by analysing your Personal Information to understand trends and interests. The Cowboys have, in conjunction with the NRL, other Clubs, Queensland Rugby League (QRL), New South Wales Rugby League (NSWRL), Country League of New South Wales and selected third parties, established a data storage architecture and data sharing platform for processing Personal Information with this aim (Rugby League Exchange).

The NRL will be responsible for the maintenance and administration of the Rugby League Exchange. The Cowboys will share your Personal Information with the NRL as part of the Rugby League Exchange in order to facilitate analysis of fan behaviour and preferences to improve fan support, fan offerings, provide more targeted content and products and any other purposes described in the NRL's Privacy Policy. We encourage you to read the NRL's Privacy Policy to understand how your Personal Information will be handled in relation to the Rugby League Exchange.

What kinds of personal information we collect

The types of personal information the Cowboys collect depends our dealings with you, but may include (without limitation):

(a) your name, gender, date of birth, occupation, and contact details such as email, address and phone number;

(b) memberships, subscriptions and attendance history at the Cowboys matches (whether you have used your membership to purchase tickets, or as a casual ticket purchaser);

(c) purchasing preferences and payment information which we collect when you buy tickets, purchase merchandise and/or as part of competitions and promotions; and

(d) your preferences regarding products and services (such as your favourite Cowboys players).

We also use cookies, web beacons and other technologies on our website to collect information about your usage of our services. For instance, we may collect information about third party websites you visit to better understand your preferences and what types of products and services you may be interested in. You can manage cookies in the settings of your browser or through social network website or app settings.

We also collect personal information provided to us:

(a) on business cards submitted to us through business card draws; and

(b) on survey forms and competition forms for surveys and competitions we run.

The Cowboys generally do not collect sensitive information such as health information. If we do, we will only do so if:

(a) you have expressly consented to the collection of such sensitive information;

(b) the Cowboys are specifically permitted to do so under the NRL Rules, including for health, medical and anti-doping testing purposes and investigation of disputes (whatever the nature of the dispute);

(c) the collection is required or authorised by law; or

(d) the collection is otherwise permitted under applicable privacy laws (including the Privacy Act and GDPR).

How personal information is collected

The Cowboys generally collect personal information directly from you, such as when you submit it to us.

The Cowboys may also collect personal information from:

(a) the NRL, Queensland Rugby League, New South Wales Rugby League and selected third parties (for instance, Ticketek and Ticketmaster);

(b) a third party (such as a sponsor or corporate partner of the Cowboys); and

(c) information that is on public record.

The purposes for which personal information is collected, used and disclosed

The Cowboys generally only collect, use and disclose personal information to perform the function of administering the North Queensland Cowboys NRL team (the primary purpose), including:

(a) organising, conducting and promoting the Cowboys including conducting and promoting Cowboys games (for instance, providing you information about upcoming ticket offers and deals for the next home matches);

(b) managing Cowboys membership and supporters (including advertising);

(c) promotion and sale of North Queensland Cowboys merchandise;

(d) complying with the NRL Rules; and

(e) conducting our other functions including entertainment, community engagement and support, merchandise, sponsorship, hospitality, training and education.

Your personal information will only be used and disclosed for the primary purpose for which it was collected, a related secondary purpose, in accordance with any express consent you grant the Cowboys or as otherwise lawfully required (e.g. where your Personal Information is requested by a law enforcement agency).

Direct Marketing

The Cowboys may use your personal information to send you marketing communications if:

(a) you have expressly consented to receive direct marketing communications; or

(b) you would reasonably expect your personal information would be used or disclosed for direct marketing,

and

(c) the Cowboys have provided a simple means by which you can request not to receive direct marketing; and

(d) you have not made a request not to receive direct marketing.

In each direct marketing communication, the Cowboys provide an unsubscribe option. If you do not wish to receive direct marketing, please unsubscribe through the link.

Disclosing personal information

The Cowboys may provide your personal information to to third parties as part of our functions and activities including (without limitation):

(a) delivery, courier and postal organizations: we may disclose your Personal Information to delivery, courier and postal organizations in order to deliver merchandise you order;

(b) the NRL, other Clubs, QRL, NSWRL, Country League of New South Wales and selected third parties (for instance, Ticketek and Ticketmaster): we may disclose your Personal Information as part of the Rugby League Exchange. The NRL and selected third parties may send you information about products and services which the NRL believes will be of interest to you. If you do not wish to receive information from the NRL, please opt out from such promotional and marketing information via your NRL account, links in emails and other communication we send to you from time to time or contact the NRL's Privacy Officer in accordance with the NRL Privacy Policy. If you do not wish to receive information from other selected third parties, please opt out from such promotional and marketing information as part of the relevant organisation's preference centre;

(c) law enforcement and emergency services agencies: we may disclose your Personal Information where required or authorised to do so by law, including in emergency situations and to assist law enforcement agencies with active investigations. We will always ensure that those to whom we disclose your Personal Information have the legal right to receive it; and

(d) marketing and promotions: we engage email marketing providers, market research companies, promotions management and other data analytics companies to perform direct marketing on our behalf. You will always have the right to opt out of receiving promotional materials from us.

The Cowboys may also disclose your information to other service providers such as IT cloud service providers, ticketing agents, mail houses and other similar third party organisations. For example, the Cowboys use third party credit card payment gateway services on our website. If you pay for tickets or services through the Cowboys' website, the Cowboys will be required to provide certain financial details to the third-party service provider to effect the transaction. The Cowboys require these third party organisations to keep your contact details and personal information confidential and only use them to provide services to the Cowboys.

Data quality and security

We understand you have entrusted us with the protection of your Personal Information. As such, we will take reasonable steps, with the assistance of the NRL, to protect your Personal Information from misuse, loss, unauthorized access, modification or disclosure. This includes engaging reputable third party service providers and ensuring that we engage (where possible and practical to do so) in best practice security systems and procedures.

We may store your personal information in hard copy at the Cowboys office or in electronic records in our IT systems. We implement a range of physical and electronic security measures to protect the personal information that we hold, including ensuring that hard copies are stored securely and controlling access to IT systems through use of passwords.

Access and correction

You can access, review and manage your Personal Information through:

(a) your NRL Account (using your login credentials);

(b) communications preferences via links in emails and other communications we send to you from time to time; or

(c) contacting our Privacy Officer (see "inquires and complaints" below).

You will be responsible for ensuring your Personal Information remains accurate, complete and up to date. Please ensure that any written request for access or correction addressed to our Privacy Officer provides adequate detail that identifies what Personal Information you want access to or corrected. Where your request will require the Cowboys to incur costs, we may charge you an access fee to cover those costs (for instance, reasonable staff costs in searching for, locating and retrieving the requested Personal Information). We will inform you of any such charges prior to them being incurred.

In certain circumstances, we may refuse to provide you access to your Personal Information. Where we refuse you access, we will provide you with a written explanation as to the reasons for the rejection (for instance, we may refuse to disclose Personal Information to you where such access would have an unreasonable impact on the privacy of other individuals).

Transborder data flows

Subject to clauses 2 and 3 below, the Cowboys will not transfer your Personal Information to an overseas recipient unless it has first taken steps reasonable in the circumstances to ensure that the Personal Information that it transfers will not be held, used or disclosed by the recipient of the information inconsistently with, or otherwise in breach of, applicable privacy laws (including the Privacy Act and GDPR). For example, the Cowboys may adopt appropriate contractual clauses with overseas recipients that ensure their compliance with applicable privacy laws (including the Privacy Act and GDPR).
We may disclose your Personal Information to overseas recipients for things such as processing membership and hosting services, most likely in China, Singapore, the United States and New Zealand, although countries where such recipients are located may vary.
We may transfer Personal Information about you to someone who is in a foreign country if:
(a) we reasonably believe that the recipient is subject to a law or binding scheme that has the effect of protecting the information in a way that is, overall, substantially similar to applicable privacy laws (including the Privacy Act and GDPR) and there are mechanisms available to you to enforce that protection or scheme; and
(b) you expressly consent to the transfer after we have informed you that the applicable privacy laws (including the Privacy Act and GDPR) will no longer apply if you provide your express consent.

Notifiable data breaches scheme

In the event of any loss, or unauthorised access or disclosure of your Personal Information that is likely to result in serious harm to you, the Cowboys, with the assistance of the NRL, will investigate and notify you and where applicable the relevant supervisory authority (e.g. the Australian Information Commissioner) within 72 hours of becoming aware of the loss, or unauthorised access or disclosure, in accordance with applicable privacy laws (including the Privacy Act and GDPR).

Inquiries and complaints

All inquiries and complaints concerning your personal information, including in respect of alleged breaches of this Privacy Policy and/or applicable privacy laws (including the Privacy Act and GDPR), should be directed to the Cowboys' Privacy Officer:

The Privacy Officer
North Queensland Cowboys

Subject: Attention: Privacy Officer
privacy@cowboys.com.au

PO Box 577, Thuringowa Central Qld 4817
+617 4773 0700

At all times, privacy inquiries and complaints will be treated seriously, dealt with promptly and confidentially, and will not affect your existing obligations or commercial arrangements with the Cowboys.

Privacy Policy updates

This Privacy Policy was updated in November 2018. We may update this Privacy Policy from time to time, in which case we will post the updated version of the Privacy Policy on our website but may not personally notify you. As such, please check back periodically to see if our Privacy Policy has been updated.

TERMS AND CONDITIONS /

The NRL Network websites, applications and other digital platforms (“NRL Network”) are operated by National Rugby League Limited on behalf of Queensland Rugby League, New South Wales Rugby League, Country Rugby League of NSW, NRL Clubs and each of their respective associates, related entities and subsidiaries (we, us, our).

Use of the NRL Network and any information or services provided through the NRL Network is subject to the following terms and conditions and any additional terms and conditions, rules, disclaimers and notices displayed by us elsewhere on the NRL Network from time to time (together, the Terms of Use).

By registering on the NRL Network or by accessing or using any part of the NRL Network and the information and services provided through the NRL Network, you will be deemed to have accepted and agreed to be bound by the Terms of Use as updated from time to time, whether you are a visitor simply browsing the NRL Network or you become a registered user of the NRL Network (both, Users). If you do not agree with any of Terms of Use, or any changes to them, do not register on or use the NRL Network.

1. Use of the NRL Network

The NRL Network is designed to provide a place where fans and members of the public can visit to learn about our products and services, receive leading digital experiences, and consume news, articles and other multimedia content in relation to the NRL and the game of rugby league.

The information and material contained in or available through the NRL Network (Information) is provided for general informational purposes only. Users access the NRL Network, and rely on the Information, at their own risk.

By using the NRL Network, you agree that:

you will only use the NRL Network for personal, non-commercial use; and
you will not use the NRL Network in a way that causes us loss or damage.

2. Registration

You may register on the NRL Network in order to access certain parts of the NRL Network, including certain premium content, additional product features and functionality, and in order for us to provide you with information and other content on the NRL Network to match your selected preferences (eg news stories from your favourite NRL clubs).

When you register, we will collect certain registration information from you. Such information may include, but is not limited to, your name, contact details and Rugby League-related preferences. We may also collect additional information based on your usage of the NRL Network.

We may use the information collected to provide a personalised experience for you on the NRL Network, for our own business and administrative purposes (including the purposes set out in our collection statement, available here: www.nrl.com/collection-statement and the collection statement of your NRL Club or State).

We will deal with any personal information we collect about you in accordance with the NRL Privacy Policy, available here: www.nrl.com/privacy-policy, the Privacy Policy of your Club or State and privacy law.

You must provide us with complete and up-to-date registration information, as requested. It is your responsibility to inform us of any changes to your registration information.

You must keep your user-name and password confidential and secure and not permit any other person to access the NRL Network using your user-name and password.

We are entitled to assume that all uses of the NRL Network under a User's user-name are undertaken by that User (unless we have been told that the User's details have been compromised).

3. Access to and use of the NRL Network

Users acknowledge and agree that we may:

make changes to the NRL Network and the information and services provided through the NRL Network;
monitor access to and use of the NRL Network by Users; and
cancel a User's access to the NRL Network if we believe:
- the User has breached the Terms of Use; or
- the User is no longer eligible or authorised to access the NRL Network.

Access to the NRL Network depends on telecommunications and internet service providers and other external factors and we do not guarantee the availability of the NRL Network at all times or at any specific times.

While we will take reasonable precautions to ensure the NRL Network is secure, no data transmission over the Internet can be guaranteed as totally secure.

Accordingly, we cannot ensure the security of any information transmitted to, from or using the NRL Network and Users do so at their own risk.

4. User-posted content

Some parts of the NRL Network may allow Users to submit, upload, post or transmit content or material such as text, photos, images, audio and video (including links to content or material) (Material), including Material that may be accessed and viewed by other Users.

Users are responsible for any Material they submit to, on or through the NRL Network and must respect the legal rights and sensibilities of other Users.

We reserve the right to (but have no obligation to) review, remove, modify, deny access to or not display any Material submitted, uploaded, posted or transmitted to, on or through the NRL Network in our sole discretion, including where that Material is Prohibited Material or otherwise breaches the Terms of Use.

By submitting, uploading, posting or transmitting Material to, on or through the NRL Network, Users:

grant us a royalty free, non-exclusive, perpetual, worldwide licence to (and to authorise others to) use, copy, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly perform and display such Material for the purposes of operating the NRL Network and providing any associated services to Users and for our reasonable business and administrative purposes (including promotional and marketing purposes);
consent to us using and publishing (and authorising others to use and publish) their name, character, likeness, image, voice or anything else that identifies them which is contained in the Material for the above purposes;
grant other Users a royalty free, non-exclusive, perpetual, worldwide licence to use, copy and reproduce such Material for their own private, non-commercial use;
warrant that the Material is not Prohibited Material and that they are legally entitled to submit, upload, post or transmit the Material to, on or through the NRL Network and have obtained all necessary licences, consents and approvals in relation to the Material (including intellectual property licences and in relation to the use of any name, character, likeness, image, voice or anything else that identifies any person that is included in the Material) to enable them to submit, upload, post or transmit the Material to, on or through the NRL Network and to permit us and other Users to deal with the Material in accordance with the licences granted above; and
consent to any act or omission that would otherwise infringe their moral rights in the Material and present and future rights of a similar nature conferred by statute anywhere in the world.

5. No liability for misuse by other Users

We do not warrant that Material submitted, uploaded, posted or transmitted by Users will be protected against misuse by third parties. In particular, we are not responsible for the infringement of the copyright in Material by other Users.

6. Conduct of Users

Users must not submit, upload, post or transmit Material to, on or through the NRL Network that:

is offensive, unlawful, defamatory, false or misleading, discriminatory, pornographic, sexually explicit, unsuitable for minors or of an abusive, violent, obscene, offensive or menacing nature;
is racist or hateful or promotes racism or hatred towards another person or group of persons
contains nudity, swear words or excessive violence;
is reasonably likely to offend another User;
contains advertising or is otherwise submitted, uploaded, posted or transmitted for commercial purposes;
violates or infringes (or the use of which violates or infringes) the intellectual property or other rights of any person or entity;
contains personal information of any person (such as name, address, email address, phone number), except with the relevant person's permission;
contains or transmits malware, viruses or other harmful computer code;
contains a commercial advertisement or a link to such advertisement;
solicits other Users to buy or sell goods or services; or
contains financial, legal, medical or other professional advice,

Prohibited Material

Users must not use the NRL Network to:

conduct any illegal activity;
cause annoyance or inconvenience to any person including other Users; or
harvest information about other Users for the purpose of sending, or to facilitate the sending of, unsolicited commercial electronic messages.

7. Material posted by other Users

We are not responsible for, and accept no liability with respect to, any Material submitted, uploaded, posted or transmitted to, on or through the NRL Network by Users.

The views and opinions expressed in Material posted by Users on the NRL Network are the views and opinions of the authors and do not necessarily represent our views or opinions.

We do not endorse or support any views or opinions posted by Users on the NRL Network or guarantee the accuracy, completeness, currency or suitability of any information posted by Users.

Users agree that we are not liable for the opinions or behaviour of other Users, including any Material they submit, upload, post or transmit on the NRL Network and any defamatory statements or offensive conduct.

Users who believe that the behaviour or Material of another User is objectionable or contrary to the Terms of Use can report the behaviour or Material to us using the contact details below.

8. Disclaimer of warranties and representations

Except as required by law, we give no express or implied warranties or guarantees, and make no representations, in relation to the NRL Network or any Information or services available through the NRL Network. In particular, we do not warrant or represent that:

Users' systems will meet the minimum requirements to enable use of the NRL Network;
information provided on the NRL Network is accurate, complete or suitable for any purpose;
the NRL Network and its services are free from any computer viruses or defects; or
Users' access to the NRL Network and its services will be continuous or uninterrupted.

9. Our liability

Nothing in this document excludes, restricts or modifies any right or remedy, or any guarantee, warranty or other term or condition, implied or imposed by any legislation that cannot lawfully be excluded or limited, including under the Competition and Consumer Act 2010 (Cth) and similar State or Territory legislation (Non-Excludable Provision). However, to the maximum extent permitted by law, our liability to a User for failure to comply with any Non-Excludable Provision is limited (at our option):

in the case of goods - to the replacement of the goods or the supply of equivalent goods, the repair of the goods, the payment of the cost of replacing the goods or of acquiring equivalent goods or the payment of the cost of having the goods repaired (as determined by us); or
in the case of services - to the supplying of the services again or the payment of the cost of having the services supplied again (as determined by us).

Except as specified in this section, to the maximum extent permitted by law:

we will not be liable to Users for any special, consequential, indirect or incidental damages or loss; and
we will not be liable to any User, whether in contract, tort (including negligence), statute or otherwise, in relation to the NRL Network, these terms of use or their subject matter.

10. Links to third party websites

The NRL Network may contain links to other websites that are not operated or controlled by us. Those links are provided for convenience only and may not be current.

Provision of a link should not be construed as an endorsement or approval of the third party website by us.

We are not responsible for the content of third party websites, which are not covered by the Terms of Use. Users access those websites at their own risk.

You acknowledge that we may receive fees or commissions from third parties in relation to links to third party websites.

11. Users' liability

Users are liable to us in relation to all loss and damage whatsoever that is suffered (including but not limited to indirect or consequential loss) by us as a direct or indirect result of them acting inconsistently with or breaching any part of the Terms of Use, except to the extent that we cause or contribute to such loss or damage.

12. Copyright

Copyright in the material in or available on the NRL Network is owned by us or our licensors.

Users may access and view the NRL Network and associated information and content using their web browser and download information from the NRL Network and print out that information, but only for their own private, non-commercial use.

Where we expressly invite you to do so, you may share certain content available on the NRL Network on social media. Except as permitted by the Copyright Act 1968 (Cth), no part of the NRL Network (including any Material posted on the NRL Network) may be reproduced, copied, published, framed, or transmitted in any form or by any means without our prior written consent. Requests for consent should be directed to us using the contact details below.

13. Jurisdiction

The Terms of Use will be governed by the laws of New South Wales, Australia. Users agree to submit to the non-exclusive jurisdiction of the courts of New South Wales in the event of a dispute arising out of, or in connection with, the Terms of Use or any use of the NRL Network.

14. Changes to these terms and conditions

We may amend these terms and conditions from time to time by posting the amended version on the NRL Network. Subsequent or continuing use of the NRL Network will constitute acceptance of any changes.

If any part of the Terms of Use is or becomes void, it will not affect the validity and enforceability of the remaining provisions. The void part will be replaced by provisions that are valid and have an effect as close as possible to the effect of the void part.

15. Contact

If you have any questions regarding the Terms of Use or the NRL Network, please visit the Contact Us page.

Last updated 12 December 2017

Drag and drop stickers