Privacy Policy
Melbourne United’s Privacy Policy
Our Privacy Commitment
Melbourne United Basketball Pty Ltd ACN 626 901 102 and its related entities (Melbourne United, we, our or us) is committed to protecting the privacy of your personal information. This policy explains how Melbourne United manages the personal information that we collect, use and disclose and how to contact us if you have any further queries about our management of your personal information. This policy does not cover personal information collected or held by Melbourne United or any of its related bodies corporate (as applicable) about its employees.
Melbourne United is bound by the Australian Privacy Principles in the Privacy Act 1988 (Cth) (Privacy Act) which regulate how we may collect, use, disclose and store personal information, and how individuals may access and correct personal information held about them. Melbourne United is also required to comply with the Spam Act 2003 (Cth) and the Do Not Call Register Act 2006 (Cth).
We may change our Privacy Policy from time to time by publishing changes to it on our website. We encourage you to check our website periodically to ensure that you are aware of our current Privacy Policy.
If you have any questions regarding Melbourne United’s Privacy Policy or would like us to send you a copy of this policy please contact our Privacy Officer using the details provided below. Our Privacy Policy may be amended from time to time. The current version will be posted on our website.
What is Personal Information?
Personal information is any information or an opinion, in any form and whether true or not, about an identified individual or an individual who is reasonably identifiable. Examples include an individual's name, address, contact number and email address.
Sensitive information is a special category of personal information. Sensitive information includes health information and information about a person's race, ethnic origin, political opinions, membership of political, professional or trade associations, religious or philosophical beliefs, sexual preferences and criminal history.
How does Melbourne United Collect and Hold your Personal Information?
We may collect personal information about you in the course of your dealings with us (for example, if you make an enquiry, become a member, purchase products or services from us, subscribe to any publication of Melbourne United, enter a promotion or access our Website).
The type of personal information we collect will depend on your dealings with us. Generally, we will collect your name, date of birth, address, telephone number and email address. We may also collect other personal and sensitive information from you. For example when:
• You visit our website; or
• You enquire about a product or service offered by us; or
• You enter into any trade promotions, competitions or other offers with Melbourne United or its partners; or
• You fill in and submit a form on our website; or
• You contact us by telephone, mail, email or online; or
• If you are applying for a position with Melbourne United, then the personal information we collect may include your resume, qualifications, skills, education provider and history, work history and residency status. We may need this information to assess your suitability for a position with Melbourne United; or
• If you establish an account with Melbourne United in order to purchase goods or services then the personal information we collect may include proof of identity information, including:
-Passport;
-Drivers licence number or other government identifier;
-Information in respect of product and service usage, club affiliations, event participation and game attendance, responses to offers made and/or promotions run by Melbourne United or its affiliates, payment patterns and history, and inquiries and complaints.
• We may need this information to ensure our customer records are accurate and upto-date for marketing and product/service development purposes in accordance with this Privacy Policy.
• Sometimes we collect personal information about customers or potential customers from a third party or a publicly available source, or from marketing and similar lists legally acquired by us.
• If you provide us with personal information about another person (such as a family member), please make sure that you have their consent to do so and that you tell them about this policy.
• If we are unable to collect the personal information we require, or the information provided is incorrect or incomplete, this may affect our ability to communicate with your or provide products or services to you.
What Kind of Personal Information Does Melbourne United Collect and Hold?
The kinds of personal information that we collect and hold about you will depend on the circumstances of collection, including whether we collect the information from you as a user, customer, provider, contractor, supplier, stakeholder, job applicant or in some other capacity.
For example, if you enter a trade promotion offered by us, we may collect your name, address, email address, telephone number, date of birth and any other information required to provide you with the quote. If you deal with us in some other capacity (for example, as a provider, a supplier or a stakeholder), we may collect your name, contact details and any other information you choose to provide to us.
In general, we may collect the following personal information from you:
• Name;
• Mailing or street address;
• Email address;
• Telephone number and other contact details;
• Age or date of birth;
• Credit card information;
• Your device ID, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address and standard web log information;
• Details of the products and services we have provided to you or that you have enquired about, including any additional information necessary to deliver those products and services and respond to your enquiries;
• Any additional information relating to you that you provide to us directly through our website or app or indirectly through your use of our website or app or online presence or through other websites or accounts from which you permit us to collect information;
• Information you provide to us through customer surveys; or
• Any other personal information that may be required in order to facilitate your dealings with us.
Any personal information that you provide via our website is collected and stored by Melbourne United.
To provide some of our services, we may be required to collect and hold your sensitive information. We will only collect sensitive information about you with your consent (unless we are otherwise allowed or required by law to collect that information).
If you provide your personal information to a third party via Melbourne United (for example, to purchase products or services on a third-party website which is linked to Melbourne United) that information is collected and managed by those third parties. You should familiarise yourself with their privacy policy prior to deciding whether you wish to provide them with your information.
If you provide us with information about another person, you must obtain that person’s permission to give us the information and inform them of this policy. If we are not able to collect your personal information, we may not be able to provide you with our products or services or do business with you or the organisation with which you are connected.
Purposes for which Personal Information is Collected, Held, Used and Disclosed
We will use and disclose your personal information for the purposes for which we collected it, and for other related purposes that you would reasonably expect.
Generally, these purposes include:
• Responding to your enquiries;
• Marketing and promotion;
• Providing you with our products and services (including developing new products and services);
• Obtaining your feedback; and
• Running promotions and for our general business operations (for example, maintenance of our business records, compliance with our legal and insurance obligations and statistical and analysis purposes).
Direct Marketing
By providing us with your personal information, you consent to us using your personal information for the purposes set out in this Privacy Policy. You agree that we may send you such information by post or by electronic means (including e-mail and SMS). You can optout of marketing and promotional communications at any time using an opt-out mechanism in our communications, or by contacting Melbourne United via the details below.
We may disclose your personal information to our licensees, agents, contractors, professional advisors, insurers, promotion partners and/or relevant sporting bodies or programs in Australia for the purposes set out above. This includes, but is not limited to, the National Basketball League (NBL).
Apart from the above instances, we may also use and disclose your personal information with your consent, to lessen or prevent a threat to an individual or public health and safety and as otherwise required or permitted by law or any enforcement body.
If you want to know how we obtained your personal information, please contact our Privacy Officer using the details provided below and we will let you know unless it is impracticable or unreasonable to do so.
Data Quality and Security
We may store your information in hardcopy and/or in electronic form. We will take reasonable steps to ensure that your personal information is protected from misuse, interference and loss and from unauthorised access, modification or disclosure.
This may include a range of systems and communication security measures, as well as the secure storage of hard copy documents. In addition, access to your personal information will be restricted to those properly authorised to have access.
We rely on the personal information we hold in conducting our business. Therefore, it is very important that the information we hold is accurate, complete and up-to-date. If you believe that your personal information is inaccurate, incomplete, out of date, irrelevant or misleading, please contact our Privacy Officer using the details provided below and we will take reasonable steps to correct that information.
How you can access or correct your personal information
You can request access to the personal information we hold about you by contacting our Privacy Officer using the details provided below. We will generally provide you with access, subject to some exceptions permitted by law.
Access to personal information may be refused in a number of circumstances, such as where:
• Providing access would have an unreasonable impact on the privacy of others;
• The request is frivolous or vexatious;
• The information relates to existing or anticipated legal proceedings and would not normally be accessible as part of those proceedings;
• Providing access would be unlawful;
• Denying access is required by law;
• Providing access would be likely to prejudice enforcement related activities conducted by an enforcement body;
• Giving access would reveal evaluative information in connection with a commercially sensitive decision-making process; or
• Giving access would pose a threat to the life, health or safety of any individual or to public health or safety.
If we deny or restrict access to the information you have requested, we will give you written reasons for this decision when we respond to your request. We may charge a fee to cover our costs of providing access to you and will advise you of any fee payable before we provide you with access.
Website usage
Our website is professionally hosted and operates in a secure environment. You should however be aware that there is always an inherent risk in transmitting your personal information via the Internet.
Cookies are pieces of information that a website transfers to your computer for recordkeeping purposes. The information collected may be used by Melbourne United to improve and customize your experience on our website.
In addition, we may collect aggregated non-personally identifiable data from our website to help us maintain and improve delivery of Melbourne United's online services and marketing.
This aggregated information assists Melbourne United to improve content and website navigation.
When you visit any of our online resources, our system may certain collect information about your visit for statistical purposes, including:
• Server address;
• Top level domain name (for example .com, .gov, .au, etc.);
• The date and time of your visit to the site;
• The pages you accessed and documents downloaded during your visit;
• The previous site you visited;
• Whether you've visited our site before; and
• The type of browser used.
We record this data to maintain our server and improve our services. There are several methods and packages that we use to collect visitor behaviours on each of our online platforms. Like a number of commercial website operators, Melbourne United uses tools to measure and analyse internet usage across our websites. This enables Melbourne United to track the number of unique browsers to our websites.
Links to third party sites
Whilst links to third party websites are provided on our website, we are not responsible for the content or practices of these third-party websites.
These links are provided for your convenience and do not represent Melbourne United's endorsement of any linked third-party website. We recommend that you check the privacy policies of these third parties prior to providing them with your personal information.
Changes to our Privacy Policy
We may amend, modify or replace this Privacy Policy at any time. You should review our Privacy Policy each time you visit our website or provide us with personal information.
How you can make a privacy complaint
Please contact our Privacy Officer using the details provided below if you have any concerns or complaints about the manner in which we have collected or handled your personal information. We will investigate your complaint and respond to you in writing within 30 days.
If you consider your privacy concerns have not been resolved satisfactorily by us, or you wish to obtain more information on privacy requirements, you can contact the Australian Information Commissioner on 1300 363 992 or visit their website at www.oaic.gov.au.
How to Contact Us
If you:
• Have queries, concerns or complaints about the manner in which your personal information has been collected or handled by Melbourne United;
• Would like to require a hard copy of this privacy policy or discuss any issues relating to this policy or privacy matters generally; or
• Would like to request access to or correction of the personal information we hold about you;
Please contact our Privacy officer:
• By telephone on 03 9099 5500
• By mail to Melbourne United, 77-79 Tulip Street, Cheltenham, VIC, 3192
• By email to privacy@melbourneutd.com.au
Terms of Use
Terms of Use
Melbourne United Basketball and Beaumont Tiles Memory Match Competition Terms & Conditions
1. Promoters
1.1 The promoters of this competition are:
- Melbourne United Basketball, ABN 60626901102 located at 77-79 Tulip Street, Cheltenham VIC 3192.
- Beaumont Tiles, ACN 007 703 997 located at 225 Marion Road, Marleston SA 5033.
2. Competition Periods
2.1 The competition consists of two promotional periods:
- Promotional Period 1: 04:00 PM AEDT Monday, 30th September 2024 to 5:00 PM AEDT Monday, 14th October 2024.
- Promotional Period 2: 10:00 AM AEDT Monday, 27th January 2024 to 5:00 PM AEDT Monday, 10th February 2024.
3. Eligibility
3.1 Entry is open to all Australian residents of any age but if you are under 18 see 3.2
3.2 Entrants under the age of 18 must have the consent of a parent or guardian to participate. Should an entrant under 18 years of age win the major prize, Melbourne United will confirm with the winner’s parent or guardian their willingness to accept the prize before it being awarded, as the prize does not include labour
3.3 Employees and immediate family members of the promoters, their subsidiaries, and affiliated companies are not eligible to enter.
4. How to Enter
To enter the competition, participants must:
a. Play the Beaumont Tiles Memory Match game during either of the promotional periods.
b. Match all tiles in the quickest time possible.
c. Include in 25 words or less why you want to win.
d. Complete and submit the entry form, with their details and recorded game time.
5. Prize
5.1 Major Prize:
a. One (1) winner will be picked from the top 50 fastest times across both promotional periods, the information supplied within the 25 words or less field will be judged by both promoters to decide a winner, receiving a $5,000 Beaumont Tiles voucher.
b. The voucher must be redeemed at a nominated Beaumont Tiles store and entitles the winner to tiles, hard flooring, and bathroom-ware up to the value of $5,000 (full RRP, including GST). Goods only provided, no labour or services included.
c. Beaumont Tiles will cover freight to any Metropolitan Area in Australia, and within our usual regional areas. If you live outside of these areas, you will incur the additional freight charge.
5.2 Voucher Conditions:
a. The voucher must be exchanged for the full RRP value of goods, including GST.
b. Only in-stock items are eligible; no special orders are allowed.
c. The voucher cannot be used in conjunction with any other offer, discount, or sale.
d. The voucher cannot be sold, transferred, or advertised for sale. It is intended for use by the initial recipient only and will be rejected if not used in accordance with Beaumont Tiles policy.
e. The voucher is valid for 12 months from the date of issue.
f. Usual sales and refund policies apply, as outlined at Beaumont Tiles Delivery and Returns.
g. The voucher cannot be used with credit, and no change will be given. It must be used in its entirety.
6. Winner Selection and Notification
6.1 The winner will be selected from the entrants with the top 50 fastest times at the end of Promotional Period 2.
6.2 The winner will be notified via email and/or phone within 7 days of the end of Promotional Period 2.
6.3 If the winner cannot be contacted or does not claim the prize within 14 days of notification, or if the winner is found to be ineligible, a re-draw will be conducted, and the prize will be awarded to the new winner.
6.4 The winner’s name and image may be shared on the promoters' social media channels in accordance with these terms and conditions.
7. Data Sharing and Privacy
7.1 By entering the competition, entrants agree to the collection and use of their personal data by the promoters for the purpose of administering the competition and for marketing purposes.
7.2 The collected data will be shared with both Melbourne United Basketball and Beaumont Tiles.
7.3 Entrants may opt-out of receiving marketing communications at any time by following the instructions in the communications received.
8. General Conditions
8.1 The promoters reserve the right to modify, suspend, or terminate the competition if circumstances arise that are outside of their control.
8.2 The promoters’ decision is final and no correspondence will be entered into.
8.3 The prize is non-transferable and cannot be exchanged for cash or any other alternative.
9. Liability
9.1 To the fullest extent permitted by law, the promoters and their related entities shall not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury suffered or sustained during the course of the competition or in connection with the prize.
10. Contact Information
10.1 For any questions or queries regarding the competition, please contact Melbourne United Basketball at united@melbourneutd.com.au
By participating in this competition, entrants agree to these Terms & Conditions.
