Privacy Policy
AFL and AFL Clubs Privacy Policy
1 Who Are We
Your privacy is important to the Australian Football League (ABN 97 489 912 318) (AFL) and each of the 18 AFL Clubs listed in paragraph 13 of this Privacy Policy (AFL Clubs). This Privacy Policy provides information about the personal information that the AFL and AFL Clubs collect and the ways in which the AFL and AFL Clubs may use, hold and disclose this personal information.
The AFL may disclose your personal information to AFL Clubs, and AFL Clubs may disclose your personal information to the AFL. Each organisation will collect and use your personal information in accordance with this Privacy Policy.
When used in this document, depending on the context, "we," "our" and "us" refers to AFL and/or the AFL Clubs.
2 AFL and AFL Clubs Privacy Policy
Protecting personal information is fundamental to the AFL’s and AFL Clubs’ relationship with our supporters, employees, players and business partners. All personal information received in connection with an AFL or AFL Club product or service, or in the conduct of the AFL’s or AFL Clubs’ business, is therefore treated seriously, having regard to the AFL’s and the AFL Clubs’ legal obligations.
Personal information is information that identifies you or could identify you. The AFL and AFL Clubs are subject to the Privacy Act 1988 (Cth), including the Australian Privacy Principles.
3 Information Collected
Generally, the AFL and the AFL Clubs collect personal information directly from you via your use of the products and services on offer, use of AFL Online (defined in paragraph 9 of this Privacy Policy below), if you apply for a position with the AFL or any AFL Club and any registration you make to participate with or receive information from, the AFL or your AFL Club and any business relationship between you and us, including via email. The personal information which the AFL and AFL Clubs collect and hold includes:
In addition, you may also provide to us and we may collect and hold additional personal information, such as:
We also may collect additional non-personally identifiable information (for example, browser version, IP address), including that will provide information regarding the general use of AFL Online.
By providing us with personal information, you consent to that information being collected, used, disclosed and stored in accordance with this Privacy Policy.
If you do not give personal information to us, it may affect our ability to provide you with products and/or services.
We may also collect information about you which is considered sensitive under applicable privacy and data protection laws. Generally, we will ask for your consent to handle your health or other sensitive information or, in certain circumstances, you will consent to our collection by providing your health or other sensitive information to us.
Where we engage with you multiple times over a short period in relation to the same matter, we may not provide you with a separate notice about privacy each time we engage with you however we will provide you with an opportunity to opt–out of receiving communications about that matter within each of those communications.
4 Opt-Out/Unsubscribe
You can easily unsubscribe at any time you want to our communications by contacting us using the contact details specified in paragraph 12 of this Privacy Policy or by following the instructions contained in an e-mail.
It may take some time to put an opt-out or an unsubscribe in effect so you may still receive communications from us for several weeks after your request is received.
For the avoidance of doubt, by opting–out or unsubscribing yourself from a mailing list of an AFL or AFL Club product or service this will ensure your removal from that particular mailing list but will not guarantee your removal from other mailing lists that the AFL or an AFL Club may store your details in as a result of your engagement with a different service or product.
5 Information from Third Parties
During the course of business, the AFL and AFL Clubs may also collect personal information that is given to them by a third party (for example, a corporate partner of the AFL or AFL Clubs or information that is on a publicly maintained record). This information forms part of the personal information described in this Privacy Policy. The AFL and AFL Clubs will not intentionally solicit personal information that is unintentionally disclosed.
We may also receive information about you from third parties in relation to other websites. For example, you may choose to participate in a third party application or feature as part of our services (such as logging in through Facebook Connect or Google+ or otherwise linking to the services from another website or interactive service) or on a third party website or service (such as a Facebook application or a similar application or feature) through which you allow us to collect (or the third party to share) information about you, including personal information. When you choose to participate, you may be opting to link your activity on AFL Online services with that third party website or service, which may then collect information about your visits to AFL Online and may publish that activity as you request to your "profile" or similar feature with that third party (such as if you choose to share content you find on AFL Online with your "connections" on the third party's website or service).
The information we collect is subject to this Privacy Policy. However, the information collected and stored by the third party remains subject to the third party's privacy practices, including whether the third party continues to share information with us or with other third parties, the types of information shared, and your choices with regard to what is visible to others on that third party's website or service. The third party may allow you to remove the application or feature, in which case we will no longer collect information about you through the application or feature, but we may retain the information previously collected. In addition, we may receive information about you if other users of a third party website or service give us access to their profiles and you are one of their "connections" or information about you is otherwise accessible through your "connections'" web page, profile page, or similar page on a social networking or other third party website or interactive service.
6 Public Forums, Refer a Friend, and Customer Testimonials
The AFL and AFL Clubs may provide bulletin boards, blogs, or chat rooms on AFL Online or mobile applications. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. The AFL and AFL Clubs are not responsible for the personal information you choose to submit in these forums.
7 Storage of Personal Information
Wherever reasonably practicable, the AFL and AFL Clubs will store personal information on data servers that are owned and controlled by the AFL and AFL Clubs and are located within the geographical borders of Australia. However, some of your personal information may be transferred, stored, processed, used or disclosed overseas by the AFL or AFL Clubs, or by the AFL's or AFL Clubs' third party service providers. In particular, at the date this Privacy Policy was most recently updated, your personal information may be disclosed to recipients in the USA, Gibraltar, China and other countries from time to time.
This may happen if our service providers are located overseas, or if transactions, information, services or products have an overseas connection. Where such parties are located overseas, you may have rights to enforce such parties' compliance with applicable data protection laws, but you may not have recourse against those parties under the Australian Privacy Act (Cth) 1988 in relation to how those parties treat your personal information.
You agree to the disclosure and use of such personal information in accordance with this Privacy Policy, and consent to its disclosure overseas and its use by third parties, including our service providers, in the USA, Gibraltar, China and such other countries in which those parties or their computer systems may be located from time to time, where it may be used solely for the purposes described in this Privacy Policy, without us being responsible for such use (or for any breach). Where the AFL and AFL Clubs use cloud computing services we will use our reasonable endeavours to ensure that such disclosures are in compliance with Australian privacy laws.
8 Use and Disclosure of Personal Information
The AFL and AFL Clubs collect, hold, use and disclose your personal information for purposes including, without limitation:
The AFL and AFL Clubs may also disclose personal information where it is otherwise permitted to do so by law.
Where you provide your personal information directly to one AFL Club, although it may be disclosed to the AFL, that personal information will not ordinarily be shared with a different AFL Club. However, there may be some circumstances where this personal information is shared between AFL Clubs. For example, if in a transaction you purchase merchandise relating to two AFL Clubs, that transaction may be disclosed to both AFL Clubs.
You consent to the AFL and AFL Clubs using your personal information for sending you information, including promotional material, about the AFL or AFL Clubs, or the AFL or AFL Clubs' products and services, as well as the products and services of selected third parties, now and in the future. You also consent to us contacting you with such information by means of direct mail, email, SMS, MMS messages, social media and via telephone.
Sharing Information With Third Parties
We engage third parties to perform services in connection with the operation of our business. Examples of these services include payment processing and authorisation, fraud protection and credit risk reduction, product customisation, order fulfilment and shipping, marketing and promotional material distribution, website evaluation, data analysis and, where applicable, data cleansing.
We may need to share personal information with these third parties so that they can perform these services, however, we limit the personal information that we give to them and authorise them to use this information only for the purpose of performing those services.
We may share aggregated demographic information about our user base with our agents, including agencies or third party vendors so that they can provide marketing analysis and consult on advertising strategies. This information does not identify individual users. We also may share non-personal information, such as the number of users who visited AFL Online during a specific time period or who purchased a specific product through the website, with our marketing partners, advertisers and others from time to time. This information generally is shared in an aggregated form.
The AFL and AFL Clubs do not otherwise disclose personal information without your permission, unless the disclosure is:
9 Accessing AFL Online
“AFL Online” refers to the AFL website with its top-level domain located at http://www.afl.com.au/, all related sub-domains and any other AFL website (including any AFL Club website) which provides an AFL and AFL Club product, AFL and AFL Club service or AFL-related product or service including related mobile applications. You need not disclose your identity to the AFL or AFL Club in order to visit AFL Online, except where personal information is voluntarily supplied, however the AFL or AFL Club internet server may automatically record details about any computer used to access the website (such as the IP address, domain name and browser type), the date and time of access, and details of the information downloaded. This information is used for internal statistical purposes and to improve AFL Online.
Cookies
The AFL or AFL Clubs may use “cookies” on AFL Online. A cookie is a small text file that AFL Online may place on your computer. Usually, cookies are used as a means for our websites to remember your preferences and are thus designed to improve your experience of AFL Online. Cookies may collect and store personal information about you.
You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.
If you disable the use of cookies on your web browser or remove or reject specific cookies from our website or linked sites then you may not be able to gain access to all of the content and facilities on AFL Online.
Website Analytics
When you visit and browse AFL Online, our website host and some third party service providers may collect information for statistical, reporting and maintenance purposes.
Subject to the terms of this Privacy Policy, this information is used to administer and improve the performance of AFL Online and will not be used to identify you. The information may include:
The AFL or AFL Clubs use website analytic services to help analyse how you use AFL Online (Website Analytics). Website Analytics generate statistical and other information about website use by means including but not limited to cookies which are stored on users' computers. The information generated is used to create reports about the use of AFL Online. Our third party providers of these services may store this information. The AFL or AFL Clubs will not (and will not allow any third party to) use Website Analytics to track or to collect any personally identifiable information of visitors to AFL Online. The AFL or AFL Clubs will not associate any data gathered from AFL Online with any personally identifying information from any source as part of the AFL's or AFL Clubs' use of Website Analytics.
The AFL and AFL Clubs treat personal information that may be obtained through cookies and any other information supplied to us (for example if you send us an email) in accordance with this Privacy Policy.
Links
AFL Online may contain links to other websites operated by third parties. We make no representations or warranties in relation to the privacy practices of any third party website and we are not responsible for the privacy policies or the content of any third party website. Third party websites are responsible for informing you about their own privacy practices.
Children’s Privacy
If you are under 18, you should only use AFL Online with involvement of a parent or guardian. For their protection, we ask that anyone under 18 years of age does not attempt to register with AFL Online or otherwise provide us with any personal information without the consent of a parent or legal guardian.
10 Information Security
The AFL and AFL Clubs will take reasonable steps to protect all personal information within their direct control from misuse, interference, loss, unauthorised access, modification or disclosure. The AFL and AFL Clubs will take reasonable steps to hold information securely in electronic or physical form in access controlled premises or in electronic databases requiring logins and passwords.
11 Notifiable Data Breaches Scheme
In the event of any loss, or unauthorised access or disclosure of your personal information that is likely to result in serious harm to you, the AFL and/or AFL Clubs will investigate and notify you and the Australian Information Commissioner as soon as practicable, in accordance with the Privacy Act 1988 (Cth).
12 Contacting Us Regarding Access, Correction and Privacy Complaints
The privacy laws of some jurisdictions give individuals the right to access, amend or delete their personal information or, in some circumstances, to restrict or object to the processing of their personal information.
Information we hold about you should be up-to-date and accurate. Please advise of any changes to your information using the contact details set out in this paragraph 12.
An individual may:
by contacting the AFL by email at privacy.officer@afl.com.au or the relevant AFL Club’s Privacy Officer by email at the corresponding address below:
Club |
Contact |
Adelaide Football Club |
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Brisbane Lions Football Club |
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Essendon Football Club |
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Carlton Football Club |
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Collingwood Football Club |
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Fremantle Football Club |
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Geelong Football Club |
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Gold Coast Suns Football Club |
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Western Sydney Football Club |
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Hawthorn Football Club Limited |
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Melbourne Football Club |
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North Melbourne Football Club |
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Port Adelaide Football Club |
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Richmond Football Club |
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St Kilda Saints Football Club |
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Sydney Swans Football Club |
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West Coast Eagles Football Club |
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Western Bulldogs Football Club |
Alternatively, you may write to the AFL via AFL Privacy Officer, AFL House, 140 Harbour Esplanade, Docklands, Victoria 3008 or telephone on 03 9643 1999.
Access
You will be required to provide proof of identity in order to obtain access to your personal information. If you would like to request a copy of your data, or would like to take steps to exercise your rights, please contact us as set out in this paragraph 12. The AFL may charge an administration fee where access is provided. The AFL may refuse to provide access if permitted to do so by law. The AFL aims to provide access to your personal information within 30 days of a valid request.
Complaints
At all times, privacy complaints:
The AFL’s Privacy Officer will commence an investigation into your complaint. You will be informed of the outcome of your complaint within a reasonable period of time following completion of the investigation.
13 AFL Clubs
For the purpose of this policy, “AFL Clubs” means the following:
Adelaide Football Club Limited ACN 008 101 568;
Brisbane Bears – Fitzroy Football Club Limited t/a Brisbane Lions Australian Football Club ACN 054 263 473;
Essendon Football Club ACN 004 286 373;
Carlton Football Club Limited ACN 005 449 909;
Collingwood Football Club Limited ACN 006 211 196;
Fremantle Football Club Limited ACN 066 055 249;
Geelong Football Club Limited ACN 005 150 818;
GCFC Limited ACN 144 555 822;
Western Sydney Football Club Limited ACN 130 190 242;
Hawthorn Football Club Limited ACN 005 068 851;
Melbourne Football Club Limited ACN 005 686 902;
North Melbourne Football Club Limited ACN 006 468 962;
Port Adelaide Football Club Limited ACN 068 839 547;
Richmond Football Club Limited ACN 065 563 011;
St Kilda Saints Football Club Limited ACN 005 174 836;
Sydney Swans Limited ACN 063 349 708;
West Coast Eagles a division of Indian Pacific Ltd ACN 009 178 894; and
Footscray Football Club Limited t/a Western Bulldogs ACN 005 226 595.
14 Updates to Privacy Policy
We may vary this Privacy Policy from time to time, by posting an updated Privacy Policy accessible via the AFL and AFL Club websites. This Privacy Policy was last updated in February 2022.
Contest Terms and Conditions
Hyundai Kona Karaoke 3/4 Time Competition
Terms and Conditions
Promoter |
Carlton Football Club Limited (ABN 95 005 449 909), IKON Park, Royal Parade, Carlton North, VIC 3053. |
Competition Period |
8.00pm (Melbourne time) on 19/03/2025 to 11.59pm (Melbourne time) on 17/08/2025. |
Who can enter? |
Entrants under the age of 18 must receive parental or guardian consent to participate. If a winner is under 18, the prize will be awarded to their parent/guardian on their behalf. Tradable Bits Competition Only Australian residents. Kona Karaoke Competition Only Australian residents in attendance at the relevant Home Game (Attendees). |
Who can't enter? |
Directors, officers, management and employees (and their immediate families) of: (a) the Promoter; and(b) the agencies, companies or participating premises associated with this competition. |
Entry instructions |
The promotion comprises two separate competitions: Tradable Bits Competition At or around three-quarter time of each Victorian-based Carlton Football Club home AFL game during the Competition Period (Home Game), participants can vote for which song they want to hear played at three-quarter time. To enter, you must: (a) locate and click on the competition post featured on official Carlton Football Club social channels and follow the instructions to vote; or(b) scan the relevant QR code on the big screen at the stadium during a Carlton home game and follow the instructions to vote; and(c) fill out and submit the online Tradable Bits entry form.The Promoter is not responsible if your mobile device/desktop is not sufficiently capable for the purpose of submitting an entry.Kona Karaoke CompetitionAt or around three-quarter time of each Home Game, a song will be played throughout the arena. You can enter the Kona Karaoke Competition by attending a Home Game and engaging in karaoke to the chosen song when prompted in-stadium. |
How many winners will there be and how will they be chosen? |
There will be two (2) winners drawn at every Home Game: (a) one (1) winner will be chosen via randomised computer selection through the Tradable Bits Competition; and(b) one (1) winner will be chosen by the Promoter from the Attendees in-bowl at the Home Game for the Kona Karaoke Competition, based on their engagement with the song played.Tradable Bits Competition The draws for the Tradable Bits Competition will be held at three quarter time of each Home Game at the relevant venue ay which the Home Game is played, which will be either: MCG, Brunton Avenue, Richmond VIC 3002 or Marvel Stadium, Bourke Street, Docklands VIC 3008. The first valid entry drawn randomly in a draw (from the entries received for that relevant Home Game) will win a prize. Entries for a win will not go into the next Tradable Bits Competition draw. The Promoter may draw additional reserve entries in a draw and record them in order, in case a winning entry/entrant is deemed invalid or a prize is unclaimed (Reserve Entrants). The Tradable Bits Competition is a game of chance. Kona Karaoke CompetitionOne (1) Attendee will be chosen as a winner by the Club based on their engagement with the song played. Attendees do not have had to have entered the Tradable Bits Competition for the relevant Home Game to be eligible to win the Kona Karaoke Competition. The Kona Karaoke competition is a game of skill. |
What can I win? |
There are up to 22 prizes available, 11 in respect of the Tradable Bits Competition and 11 in respect of the Kona Karaoke Competition. Each prize is $500 cash which will be paid via EFT into each winner’s nominated Australian bank account. |
Total prize pool |
The total prize pool is up to $11,000. |
How many times can I enter? |
You can enter the Tradable Bits Competition once per Home Game. You can enter the Kona Karaoke Competition once per Home Gane. Each entry must be submitted in accordance with these Terms and Conditions. |
How and when will the winner/s be informed? |
Winner/s will be notified in-stadium at each Home Game by: (a) in respect of the Tradable Bits Competition, having their name displayed on the big screen in-stadium at three-quarter time;(b) in respect of the Kona Karaoke Competition, by being featured on the big screen in-stadium at three-quarter time.Winners will also by phone and in writing (by email) within 2 business days of the relevant Home Game. Winner/s will also have their name and state/territory/postcode of residence published at www.carltonfc.com.au on 19/08/2025. |
Unclaimed prize/s |
Prize claim date: 5pm (Melbourne time) on 15/09/2025. Unclaimed prize determination: 11am (Melbourne time) on 18/09/2025 at Carlton Football Club. If a prize has not been accepted or claimed by the relevant prize claim date above or if, after making all reasonable attempts, the Promoter can't contact a winner (or a winner does not contact the Promoter) by the relevant prize claim date above, the relevant entry/ies will be discarded and: (a) in the case of the Tradable Bits Competition, the Promoter will re-award the relevant prize/s to a Reserve Entrant and/or carry out an unclaimed prize draw at the date, time and place stated above to randomly distribute the prizes in descending order; and(b) in the case of the Kona Karaoke Competition, no prize will be re-awarded.Any winner will be informed in writing (by email) within two business days of determination and will also have their name and state/territory of residence published on www.carltonfc.com.au on 18/09/2025. If a prize winner cannot be found, that information will be published on www.carltonfc.com.au on 17/10/2025. |
Collection and use of your personal information |
The Promoter may collect your personal information directly or through the Promoter's agents or contractors. The Promoter will use your personal information to conduct and manage the competition. The Promoter may disclose your personal information to the Promoter's related companies, agents and contractors to assist in conducting this competition, communicating with you or storing data. By entering, you consent to the Promoter keeping your personal information on its database to use for promotional, publicity, research, profiling and future marketing purposes, including contacting you by electronic messaging. By entering, you consent to receive email or SMS messages from the Promoter in compliance with the SPAM Act. The Promoter’s Privacy Policy (see www.carltonfc.com.au/privacy) includes information about: (a) how to seek access to the personal information the Promoter holds about you and seek correction of the information; and(b) how to complain about a privacy breach and how the Promoter will deal with such a complaint.If you have marked the “opt-in” box on the entry form relating to Hyundai Motor Company Australia Pty Limited using your personal information for future marketing purposes, you consent to your personal information being kept on its database and used in accordance with its Privacy Policy (found at https://www.hyundai.com/au/en/privacy), including being contacted by electronic messaging. |
Permit numbers |
Authorised under: ACT Permit No. TP 25/00458 SA Permit No. T25/344 NSW Authority No. TP/02022 |
Entry
General
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