Your tickets will be available in the West Coast Eagles Official Club App in the week of the match. If you have not used the app before, please download it and login or sign up with the same email address that you have received your West Coast Eagles match day communications on.

Upon entry to Optus Stadium and function rooms, please present all tickets in the mobile app or mobile wallet. Screenshots will not be accepted as secondary scanning will be undertaken inside the stadium.

Should your question not be addressed across these resources, please contact premium@wce.com.au or (08) 9388 4500. If you continue to have issues, please attend the match and the Membership Services team located at the Gates will be able to assist you from 1.5 hours before bouncedown.